General Conditions of sale


The present General Conditions of Sale have for object to define the terms and conditions under which INFOKARATE.FR and sells its products to its Customers.
These general conditions of sale will prevail on all other conditions appearing in quite other document, except exemption preliminary, express and written.


The customer admits having taken knowledge, at the time of placing the order, these general conditions of sale and expressly declares to accept them without reserve.
The present general conditions of sale govern the contractual relations between INFOKARATE.FR and his Customer, both parts accepting them without reserve.

Only the GTCS (general terms and Conditions of sale) published on the day of order are applicable. They are brought to the attention of the Customer during the order process and before payment.
INFOKARATE.EN reserves the right to apply to the general conditions of sale and conditions when it appears to him necessary. This is ESPECIALLY so when :
- The order is too high a financial risk
- The order comes from a Customer who has not paid all its obligations arising out of the business earlier.
- The command comes from a Client who expressed an unsportsmanlike or contrary to the customs of the trade.
In the case of too high a financial risk presented by the customer, INFOKARATE.FR may require safeguards such as the judicial Administrator and/or particular methods of payment (payment before the goods leave at INFOKARATE.FR payment on delivery...).

4.1. Products in direct sales
All the products ordered are described by the company INFOKARATE.FR as precisely as possible (according to the only information provided by the suppliers).
The features mentioned on the catalogues, product sheets, data sheets, visual products, or any other document are indicative and shall not in any case engage the responsibility of the company INFOKARATE.FR.
In case of doubt about the characteristics of a product ordered, the Customer must contact the company INFOKARATE.FR 06 29 07 19 69.
The photographs of the products ordered are for illustrative purposes and can not therefore engage the responsibility of the company INFOKARATE.FR or question an order, that if there are any differences relating to the substantial qualities of the product.
A difference on the color, the secondary features or accessories of a product cannot in any way engage the responsibility of the company INFOKARATE.FR or question a validated order.
The products ordered and promotions offered by the company INFOKARATE.FR are only valid within the limits of available stocks.

5.1. Command
Once the product is ordered is selected, the Customer issues a purchase order to the company INFOKARATE.FR subject to the acceptance thereof.
This purchase order shall not be company INFOKARATE.FR if it is confirmed by it.
The Customer will receive the confirmation of the company INFOKARATE.FR the recording of his order by electronic mail to the email address he / she provided for the needs of his command.
5.2 Quote
All quotations shall be subject to acceptance by the Customer and, in any event, any performance benefit will be worth a tacit acceptance of the quotation by the Customer.
The quote is made in consideration of the needs expressed by the Client. Any modification and/or expansion of services that was initially requested will give rise to the establishment of a new quotation or a quotation add-in.
The validity of a quote is fixed at 90 days from the date of creation of the estimate.

The transfer of property is only carried out once the order is validated, that is to say, full payment of the price (price of the principal, interest and accessories) by the Customer. Pending the actual payment of the price, the company INFOKARATE.FR reserves the ownership of the product ordered.
The transfer of ownership takes place, in the case of payment by cheque or bill of exchange, as at the time of the actual receipt of the latter. Notwithstanding any clause to the contrary, in the event of non-compliance by the customer of a payment date, INFOKARATE.FR without prejudice to its other rights, may obtain, as of right and on notification to the Customer by registered letter with acknowledgement of receipt, the restitution of the products concerned at the Customer's expense.

7.1. Delivery times
Delivery times are specified at time of order.
It is expressly understood that these periods may not be indicative of their non-observance cannot in any case engage the responsibility of INFOKARATE.FR. In case of delay of more than 30 working days, the customer may cancel the whole or any part of its order, subject to prior notice to INFOKARATE.FR by registered letter with acknowledgement of receipt.
INFOKARATE.EN is authorised to make deliveries in whole or in part. In any event, delivery on time can intervene only on the condition that the buyer has fulfilled all of its obligations in respect of INFOKARATE.FR.
7.2. The terms and conditions of DELIVERY
The products ordered on the online store can be delivered in Metropolitan France.
Deliveries are made Monday to Friday.
The delivery of the goods shall be effected against signature of the Customer on the delivery slip. The Client has the obligation to verify the conformity of the goods delivered at the time of delivery, before signing the delivery note.
7.3. Complications related to the DELIVERY
Any changes made by the Client of an order of delivery, subject to prior acceptance of INFOKARATE.FR leads to an extension of this period provided according to the modalities defined by it.
If the actual configuration of the place of delivery physically prevents the unloading of the items, the seller reserves the right to cancel the delivery and proceed to a refund for the item minus the cost of shipping and cost of return.
When the customer refuses to take delivery, INFOKARATE.FR is entitled to provide the product(s) ordered(s) in the warehouse at the customer's expense, including also the costs of transport and handling.

ARTICLE 8 - Transfer of risk
The risk and responsibility of the products sold are transferred to the customer upon the support of those at the start of the company INFOKARATE.FR.
Upon receipt of the products it is the customer's responsibility to verify, in the presence of the carrier, the condition of the products delivered. In the event of loss or damage at delivery, the customer must make its reservations in accordance with article L133-3 of the French code of commerce.

ARTICLE 9 - Return
In the event that the products delivered do not correspond to the expectations of the Client, INFOKARATE.FR may, subject to the reservations set out below, accept return of the product concerned, or reimburse the client the value of the product, or issue a credit for the amount equivalent to that originally charged to the title of the products are the return has been accepted (the cost of packing and transport excluded) and will be credited to the customer account.
Any acceptance of return is subject to the following conditions :
- The client has a period of 14 working days from the date of delivery of the product concerned to make his request of return with INFOKARATE.FR by phone, email or on the website INFOKARATE.FR.
- The costs of packaging and transportation for return and reshipping are the responsibility of the customer, except for returns for which the cause could be due to INFOKARATE.FR.
- The organization of the transport of the returned goods or returned (choice, intervention conditions and cost of the carrier) belongs to INFOKARATE.FR. However, if the client wants to organize his transport, he assumes the risk and responsibility of the products, the transport costs remaining with its load
- The product must be returned in a perfect state, without having been used, with all of its accessories, documentation and in its original packaging and not tampered with (or any other clean wrapping that ensures the integrity of the product during transport operations). Insufficient packaging may result in the refusal of taking in charge of the goods by our carrier.
- INFOKARATE.FR shall have accepted in writing the Customer's request and have communicated to it the return procedure. Non-compliance with the conditions precedent will win the outright rejection of the return, it being understood that INFOKARATE.FR do not, under any circumstances, bear any liability with regard to the risks associated with the product concerned, and this when well even this one would be on its premises.

ARTICLE 10 - Price and conditions of payment
10.1. The price
The price is expressed in euro.

The price indicated on product sheets does not include the costs associated with transportation.

The price indicated in the order confirmation is the definitive price, expressed inclusive of all taxes (VAT non applicable - article 293 B of the CGI). This price includes the price of Products, the costs of handling, packaging and storage of goods, transport costs and commissioning.
If for economic reasons, including in case of increase in the prices of raw materials, some prices were to be modified before the end of the period of validity of the catalog, the Customer would be informed at the time of the order, and the confirmation of the price, as amended, would be made in the order acknowledgement.
The price of the products ordered and the delivery prices are valid only in Metropolitan France.
The costs incurred by an overseas delivery, Corsica or the overseas departments and territories are the responsibility of the Customer (taxes, fees, charges, costs of technical control, costs which might be due to the application of a foreign law...). They may be the subject of a specific quote.
10.2. The regulation
All orders placed on the online shop are payable from the date of the order.
The validation period of the order is therefore dependent on the chosen method of payment that is made directly from INFOKARATE.FR :
- 1 working day for payment by credit card (visa/mastercard, Paypal account),
10.3. Default of payment
Any delay of payment of the price resulting from the application of penalties for delay an interest rate equal to (one and a half times) the legal interest rate for any payment occurred more than one day after the billing of the order by INFOKARATE.FR unless prior, express and written.
In the case where the payment is found to be irregular, incomplete or non-existent, due to a fault that is attributable to the Customer, the order will be canceled, the resulting costs will be borne by the Client, a civil action and/or criminal proceedings which may, in appropriate cases, be taken against it.

ARTICLE 11 - Warranty
In accordance with the regulations in force; any sale of goods is submitted to legal guarantees and, more specifically, to the guarantees against hidden defects as defined in articles 1641 and following of the Civil Code.
In addition to these safeguards, INFOKARATE.FR agrees to make the benefit of the Client a contractual guarantee of one year against all defects of operation from the date of delivery of the product. The warranty conventional covers the replacement of the product with a product with functionality at least equivalent. Except with the specific agreement of INFOKARATE.FR the costs of packaging and transportation for return and reshipment of the product are the responsibility of the Customer.
The conventional warranty is excluded in the following assumptions :
- Abnormal use or non-conforming product according to the specifications that are unique to or neglect of the customer in the storage/ maintenance of the product.
- Normal wear of the product.
- Transformation of the product, or incompatibility with other devices.
The implementation of the guarantee cannot have the effect to prolong or extend the duration.

The responsibility of INFOKARATE.FR will not be accepted in case :
- delays or difficulties in delivery due to strikes, lack of truck or car fire, in the sourcing, in the manufacture of the product ordered.
- non-payment of the Customer.
- force majeure or fortuitous, events of war or internal disturbances.
The responsibility of INFOKARATE.FR shall in no case be engaged in case of non-execution or bad execution of contractual service attributable to the Client during the entry of the order ; or any other event of force majeure.
In all cases, INFOKARATE.FR is only bound by a simple obligation of means. Any question of his liability requires proof of a fault committed by it.
12.2. Defects-hidden
INFOKARATE.EN disclaims any and all liability that may result from an accident of people or goods from a vice hidden of a product that has been ordered.
Likewise, it does not pay any compensation in respect of damages and interest demanded by a Customer with the ordered product contains a hidden defect

The trademarks, logos, slogans, graphics, photographs, animations, videos and texts contained on the site are the exclusive intellectual property of INFOKARATE.FR or its partners and may not be reproduced, used or represented without the express permission of INFOKARATE.FR or its partners, under penalty of prosecution.
It is thus especially the use of one of these items as Meta tags, hypertext links, domain names, etc
The rights of use granted by INFOKARATE.FR the Client are strictly limited to accessing, downloading, printing, reproduction on all media (hard disk, floppy disk, CD-ROM, etc) and the use of these documents for private and personal use.
Each Client agrees not to modify, copy, reproduce, download, broadcast, transmit, commercially exploit and/or distribute in any way whatsoever the services, pages of the http://www.infokarate.fror the computer codes of elements comprising the services and the website

INFOKARATE.EN is committed to ensuring the protection of Customers ' personal data in the terms set out below.
Each Customer is solely responsible for maintaining the confidentiality of his identifier and his password and is solely responsible for all access made through his personal account, they are authorized or not.
All personal data collected by INFOKARATE.FR on the website are required to become the Customer and is needed to benefit from all of the Products and Services offered by INFOKARATE.FR. These data collected directly from the Client are processed by INFOKARATE.FR only to allow the implementation and the management of Services offered by INFOKARATE.FR and to manage the personal accounts of Customers.
INFOKARATE.EN states scrupulously to comply with the French laws and the european on the protection of personal data.
These data are kept for the duration of the registration of the Client and are then erased and/or retained as an archive for the purpose of establishing proof of a right or a contract that may be archived in accordance with the provisions of the commercial Code relating to the duration of storage of books and documents created in the course of commercial activities.
In accordance with articles 38 and following of the law n° 78-17 of 6 January 1978 modified relative to computers, files and freedoms, every person can obtain communication and, if necessary, rectification or deletion of information concerning them, by contacting the customer service : . It is recalled that any person may, for legitimate reasons, oppose the processing of personal data.

INFOKARATE.EN will not be held responsible, or considered as having breached these conditions, for any delay or failure to perform, when the cause of the delay or non-performance is related to a case of force majeure as defined by jurisprudence of French courts and tribunals including in particular in the case of an attack by hackers, unavailability of materials, supplies, spare parts, personal equipment, or other ; and interruption, suspension, the reduction or disruption of electricity or other, or all interruptions of the electronic communications networks.

In the case of different arising between the parties regarding the interpretation, execution or termination of these GCS, the PARTIES shall endeavour to resolve the dispute amicably. Failing mutual agreement within a period of one (1) month after the seizure of one of the parties, the dispute may be submitted to the courts of the jurisdiction of the Court of Appeal of Limoges, to which he was in fact a specific grant of jurisdiction, notwithstanding plurality of defendants or call in guarantee, including for emergency proceedings or protective proceedings, summary proceedings or by petition.

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